ZOHO RECRUITMENT | TECHNICAL SUPPORT ENGINEER

 

ZOHO HIRING TECHNICAL SUPPORT ENGINEER

Role: Technical Support Engineer

Exp: 0 to 2 Years

Year of passing: 2018 to 2020

Job Location: Tirunelveli, Madurai & Salem

Job Description: 

• Answering customer queries through phone, e-mail & chat about product features and capabilities.
  
• Helping customers with basic troubleshooting, configuration difficulties and advanced technical issues in the product by working closely with the development team.
  
• Prompt communication of customer requirements to the development team.
  
• Facilitate with product demos, implementations and training
  

We're looking for someone with:

• Proficiency in English
  
• Attention to detail and a strong desire to learn
  
• Ability to work independently and deliver value to the customers and the company
  
• Should be willing to work in night shifts
  
• Must be interested in the accounting and finance side
  

Note:

• If you have attended the written test / Interview with ZOHO anytime in the past 3 months, you should not attend this test.
  
• Students who are graduating in 2021 are not eligible to apply this form
  
• Only shortlisted candidates will receive the call letter with interview details.